• Tel: 0141 558 9130
  • Email us: sales@dawkitchens.com
  • Working Hours: 09:00 – 16:30 Monday to Friday

TERMS AND CONDITIONS. PRIVACY POLICY.

Protecting your personal details on our website.

DAW Kitchens (referred to as ‘us’ or ‘we’) is a trading name owned and operated by DAW Signs Ltd (registered address; Unit 7 Atlas Industrial Estate, Edgefauld Avenue, Glasgow G21 4UR, telephone 0141 558 9130, email sales@dawkitchens.com) and registered in Scotland under registration no. 158649. DAW Kitchens are aware that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly.

This notice describes our privacy policy and forms part of our website terms and conditions (‘Online Terms and conditions’)

By accepting our Website Terms or by visiting www.newfittedkitchen.com (‘the Website’) you are accepting and consenting to the practices described in this Privacy Policy.

The Website is brought to you by the DAW Signs Ltd. which is a manufacturing business which has been trading for over 25 years and it is fully aware of the importance to protect your Personal Data (as defined in the Data Protection Act 1998) Here at DAW Kitchens we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Terms.

When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You can normally do this by ticking a box on an application form or contract. You may change your mind at any time by emailing us at the address below.

1. Collecting Information

We may collect Personal Data about you from a number of sources, including the following:

1.1. From you when you submit any forms from the Website, request any quote or agree to take a service or product from us, in which case this may include your contact details, telephone number and email address.

1.2. From you when you place an order or respond to a communication from us, in which case, this may tell us something about how you use our services.

1.3. From documents that are available to the public, such as the electoral register.

2. Using Your Personal Information

2.1. Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:

2.1.1. To help us to identify you when you contact us.

2.1.2. To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.

2.1.3. To help to prevent and detect fraud or loss.

2.1.4. We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.

2.2. We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy.

2.3. We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:

2.3.1. If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.

2.3.2. We employ companies to perform functions on our behalf and we may disclose your Personal Data to these parties for the purposes of fulfilling orders, delivering packages, sending postal mail and email. Those parties are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the Data Protection Act 1998.

2.4. Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.

2.5. In connection with any transaction which we enter into with you:

2.5.1. We, and other companies in our group, may carry out credit and fraud prevention checks with one or more licensed credit reference and fraud prevention agencies. We and they may keep a record of the search.

2.5.2. If you provide false or inaccurate information to us and we suspect fraud, we will record this and may share it with other people and organisations. We, and other credit and insurance organisations, may also use technology to detect and prevent fraud.

3. The internet

3.1. If you communicate with us using the internet, we may occasionally email you about our services and products. When you first give us Personal Data through the Website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at the address set out below) at any time if you change your mind.

3.2. Please remember that communications over the internet, such as emails and webmail’s (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered – this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.

4. Cookies

When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer. These are called ‘cookies’.
– These cookies cannot be used to identify you personally and are used to improve services for you, for example through:
– Letting you navigate between pages efficiently
– Enabling a service to recognise your computer so you don’t have to give the same information during one task
– Recognising that you have already given a username and password so you don’t need to enter it for every web page requested
– Measuring how many people are using services, so they can be made easier to use and that there is enough capacity to ensure they are fast

See allaboutcookies.org or www.youronlinechoices.eu to learn more about cookies.

Visit www.google.co.uk/goodtoknow/data-on-the-web/cookies for a video about cookies.

Users typically have the opportunity to set their browser to accept all or some cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these options, of course, means that personalised services cannot be provided and the user may not be able to take full advantage of all of a website’s features. Refer to your browser’s Help section for specific guidance on how it allows you to manage cookies and how you may delete cookies you wish to remove from your computer.

Multiple cookies may be found in a single file depending on which browser you use.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide, as follows: false.

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as a live chat session. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Category 4: targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

By using this website, you agree that we can place these types of cookies on your device.

5. Further Information

5.1. If you would like any more information or you have any comments about our Privacy Policy, please either write to us at DAW Signs Ltd., Unit 7, Atlas Industrial Estate, Edgefauld Road, Glasgow G21 4UR, or email us at info@dawsigns.com

5.2. We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.

5.3. We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at info@dawsigns.com or write to us at the address above to update your Personal Data.

DAW KITCHENS COMMITMENT & POLICY TO DEVELOP A SUSTAINABLE BUSINESS.

COMMITMENT AND POLICY

DAW Kitchens believe that businesses are responsible for achieving good environmental practice and operating in a sustainable manner.

We are therefore committed to reducing our environmental impact and continually improving our environmental performance as an integral and fundamental part of our business strategy and operating methods. Consequently, we give an undertaking to invest in implementing iso 14001 within the next 12 months to enhance our current Environmental management system.

It is our priority to encourage our customers, suppliers and all business associates to do the same. Not only is this sound commercial sense for all; it is also a matter of delivering on our duty of care towards future generations.

Our policy is to:

  • Wholly support and comply with or exceed the requirements of current environmental legislation and codes of practice.
  • Minimise our waste and then reuse or recycle as much of it as possible.
  • Minimise energy and water usage in our buildings, vehicles and processes in order to conserve supplies, and minimise our consumption of natural resources, especially where they are non-renewable.
  • Operate and maintain company vehicles (where appropriate) with due regard to environmental issues as far as reasonably practical and encourage the use of alternative means of transport and car sharing as appropriate.
  • Apply the principles of continuous improvement in respect of air, water, noise and light pollution from our premises and reduce any impacts from our operations on the environment and local community.
  • As far as possible purchase products and services that do the least damage to the environment and encourage others to do the same.
  • Assess the environmental impact of any new processes or products we intend to introduce in advance.

For any issues related to Environmental Policy linked to this business please contact:

Gary Daw
Managing Director
gary@dawsigns.com

 

OUR ENVIRONMENTAL PLAN

DAW Kitchens is committed to a process of continuous improvement and in developing a sustainable and socially responsible business. As a growing business we are aware that our environmental footprint will in all probability will increase in proportion with our sales and market activity.

Therefore have set a number of key targets which our business will strive to meet through implementing more effective management and by employing more eco- friendly actions that will assist us to meet these challenging targets.

Our targets for 2014-18;

 

1. Use of Gas & Electricity

Responsible Group: Environmental Management Review committee

Principal lead person: Finance Manager

Key Objective: To reduce the Businesses carbon footprint, focusing in particular on the reduction in use of gas and electricity from the national grid.

Supporting Objectives:

1. To embed carbon management in all our activities and ensure that the challenge is shared and promoted at both a strategic and individual level across the business.

2. To implement an annual programme of carbon reduction projects in order to meet reduction targets for scope 1 and 2 emissions.

Targets:

1. To develop a business case to assist in securing funding to support the implementation of carbon reduction projects (ongoing)

2. To report the progress against carbon management objectives and targets on an annual basis to the relevant committee(s) (summer 2015)

3. To reduce carbon emissions by 40% by 2020 (2020)

4. Annually reduce emissions by 50 tonnes year on year (ongoing)

Mitigation:

The business has identified positive environmental aspects in this area which are mitigating the negative environmental aspects, they are:

1. Reducing the use of gas

2. Reducing the use of electricity

3. Environmental awareness raising

4. Improving reputational profile amongst customers and wider market

 

2. Waste

Responsible Group: EMR

Lead person: Production Manager

Key Objective: To ensure that, in accordance with legislation, waste will be managed in a sustainable manner following the waste hierarchy of Prevention, Reuse, Recycling, Energy Recovery and Disposal, to ensure the reduction in waste sent to landfill and in the carbon emissions of landfilling.

Supporting Objectives:

1. To reduce the amount of waste.

2. To ensure waste is managed in accordance with current legislation.

3. To ensure all waste collected or stored on site adheres to best environmental practice and is clearly assorted into appropriate containment areas

Targets:

1. Undertake an annual review of legislation and communicate changes to the relevant staff with waste management responsibilities (on-going)

2. To establish a reliable baseline for total waste data (Dec-14)

3. Reduce waste production by 5% from the 2014 baseline (2015)

4. Introduce the recording of reuse data (Dec-2014)

5. Achieve 5% reuse by 2015 (2015)

6. Maintain a minimum recycling rate of 35% (on-going)

7. Achieve 45% recycling (2015)

8. Maintain a minimum energy from waste rate of 15% (2015)

9. Reduce proportion of waste sent to landfill to under 10% (2015)

10. Reduce proportion of waste sent to landfill to under 10% (2015)

11. Increase on site recycling year on year with a target of 60% (2020)

12. Increase recycling in off-site locations to 45% (2015)

13 Introduce waste training resources for all staff (2015)

14. Undertake an annual audit of all departments with significant waste outputs (on-going)

15. Improve the labelling of waste across the site (2015)

Mitigation:

The Business has identified positive environmental aspects in this area which are mitigating the negative environmental aspects, they are:

1. Managing waste

2. Increasing recycling

3. Environmental awareness raising

4. Reputational gain

 

3. Transport & Logistics

Responsible Group: Environmental Management Review committee

Lead person: Installation Manager

Key Objective: To reduce the use of fossil fuels for personal and business travel in order to decrease the carbon impact of these as part of the transport management strategy.

Supporting Objectives:

1. To reduce the environmental impact of staff and business travel to/from/on behalf of the business.

2. To provide an alternative to single-occupancy vehicle use for as many staff as possible.

3. To ensure that all business travel is planned in order to minimise fuel and emissions

4. To ensure that all logistical travel is undertaken by most modern fuel efficient vehicles

5. To promote the value of transport management to all staff, contractors and supply chain

Targets:

(All travel targets due by 2015)

1. Reduce the proportion of staff driving alone as their main mode of travel from 35% to 30%

2. Increase the proportion of staff walking or cycling as their main mode of travel from 25% to 30%

3. Increase the proportion of staff who are usual walkers from 10 to 20%

4. Increase the proportion of staff who are usual cyclists from 10% to 15%

5. Increase the proportion of staff who are ‘sometimes’ public transport users from 25% to 30%

6. Increase the proportion of staff car sharing as their main mode of travel from 15% to 25%

7. Work towards the Green Fleet Strategy target of moving 50% of the Facilities Management fleet over to low-carbon vehicles, whilst improving fuel efficiency for other vehicles

8. Introduce pool vehicles for staff use on business travel

Mitigation:

The Business has identified positive environmental aspects in this area which are mitigating the negative environmental aspects, they are:

1. Travel reduction initiatives

2. Environmental awareness raising

3. Healthy workforce

4. Reputational gain

 

4. Purchase of Non-Sustainable Goods & Services

Responsible Group: Environmental Management Review committee

Lead person: Finance Manager

Key Objective: To reduce the demand for non-sustainable goods and services by reducing purchasing, using resource-efficient products and considering end of life.

Supporting Objectives:

1. To minimise any negative impacts of goods, works or services across their life-cycle and through the supply chain (e.g. impacts on health, air quality).

2. To seek to ensure that minimum ethical, equality, human rights and employment standards are met by suppliers and those with strong environmental performance are recognized.

3. To ensure that fair contract prices and terms are applied and respected.

4. To seek to provide opportunities for and encouragement to small and medium businesses, minority owned businesses, third sector organisations and local residents. (see our commitment to Community benefits/engagement)

Targets:

1. Review the sustainability risks associated with areas of high spend and prioritise areas for action through supplier appraisals (on-going)

2. Business Purchasing Office to include information for small and local suppliers on the business webpage (Dec 2015)

3. FM to incorporate whole life costing considerations into any construction, refurbishment and maintenance contracts (no date)

Mitigation:

The Business has identified positive environmental aspects in this area which are mitigating the negative Environmental Aspects, they are:

1. Purchase of sustainable goods and services

2. Environmental awareness raising

3. Reputational gain

 

5. Emissions to air and discharges to water

Responsible Group: Environmental Management review committee

Lead person: Production Manager

Key Objective: To ensure control measures are put into place to mitigate the risks associated with emissions to air and discharges to water

Supporting Objectives:

1. To raise awareness of the environmental risks associated with uncontrolled emissions to air and discharges to water.

2. To monitor emissions to air and discharges to water.

Targets:

1. To put in place a procedure for on-going monitoring and management of emissions to air and discharges to drain or water

2. To review the locations and procedures for interceptors on campus

3. To implement a schedule for the marking of all drains as either surface or foul

Mitigation:

The Business has identified positive environmental aspects in this area which are mitigating the negative environmental aspects, they are:

1. Environmental awareness raising

2. Environmental research and teaching

 

6. Water Consumption

Responsible Group: Environmental Management review committee

Lead person: Production Manager

Key Objective: To reduce water consumption from the Businesses operations.

Supporting Objectives:

1. To support the activity of the EMR by reducing emissions associated with water usage.

2. To improve sub metering of water consumption to enable better understanding of water consumption profiles.

3. To raise awareness of the impacts of water usage.

Targets:

1. To reduce water consumption on site by 5% per annum from a 2013-14 baseline

2. Identify and implement water reduction targets

Mitigation: positive environmental aspects in this area which are mitigating the negative environmental aspects, they are:

1. The reduction of water use

2. Environmental awareness raising

3. Reputational gain

 

7. Noise Pollution

Responsible Group: Environment Management Review committee

Lead person: Production Manager

Key Objective: To monitor and reduce complaints relating to noise within the scope of the Businesses responsibility.

Supporting Objectives:

1. To consider noise impacts when manufacturing any changes in products and facilities.

2. To consider noise impacts when planning any refurbishments or construction.

3. to consider noise impacts on customer site

Targets:

1. To work with the staff to reduce noise complaints arising from business activities within the business premises or on site at customer locations, with the aim of reducing complaints by 10% from 2011/12 figures.

2. To incorporate within project planning procedures a section on noise impacts to ensure this is taken into consideration when construction and installation is planned.

Mitigation:

The Business has identified positive environmental aspects in this area which are mitigating the negative environmental aspects, they are:

1. Environmental awareness raising

2. Reputational gain

We are committed to ensuring our workforce have the appropriate training to safeguard their health & safety in our work environments.

3. Evaluation

See our Environmental Management system manual

4. Review

See our environmental management system manual

IMAGE DISCLAIMER

Some of the images featured have been included only to show the type of applications that can be produced from our range and may not necessarily be our actual products. The images shown are a combination of manufacturers stock images and DAW Kitchens owned images. Some images may have been sourced from the internet and as such assumed to be in the public domain and are displayed under the fair use principle.

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